Heat Pump Repair & Installation in Long Island
Need heat pump service now? We repair, replace, and maintain heat pumps across Long Island. Gold Star is a local, family‑owned team with licensed, certified technicians and upfront pricing. We serve Long Island, including Massapequa Park, NY, Islip Terrace, NY, and Amityville, NY. Count on fast scheduling and a 4.7 rating from 701 reviews. Seasonal tune‑ups help before summer heat or winter cold. Call or request a free estimate to get comfortable again today.
Why Choose Us
What Our Customers Say
"Matt and James did an awesome job installing 3 new Bosch heat pumps. Workmanship was outstanding."
"They installed a brand new 2‑zone mini split in a single workday. Fast, efficient, and stress‑free."
"Technician was professional and prompt. Explained everything clearly and checked the system thoroughly."
Answers to Common Questions
View All FAQsWhy Is My Heat Pump Running But Not Cooling Properly?
Your heat pump is likely running but not cooling due to airflow blockages, incorrect settings, or a refrigerant issue. In Garden City homes, we most often find dirty filters, blocked outdoor units, thermostat mode errors, or failed capacitors. For ductless systems, a zoned head may be set wrong or need cleaning. If air feels weak or warm, stop running the system and schedule service. Gold Star provides heat pump and mini-split diagnostics, repair, and 24/7 emergency help across Nassau County.
<br/> Updated: 2025-12-27 00:00:00 <br/>Need help in Garden City, NY? Call (516) 200-4014 or book online.
"James came quickly, immediately diagnosed my problem and fixed my heat!" — Marcia S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROcWYyWFBnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDNqf2XPg%7CCgwIsJTArQYQiOSu0AM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCaHVtSExnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDBhumHLg%7CCgwIlbCcngYQoN-ZsAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Z3ZiZ21RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIC7gvbgmQE%7CCgwIwa_vtQYQ2My5pwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNad282Yi1RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICZwo6b-QE%7CCgwIwOvjpwYQ0IPQsQM%7C?hl=en-US[4] https://goldstar-plumbing.com/open-positions/[5] https://goldstar-plumbing.com/long-island-plumbing-service/[6] https://goldstar-plumbing.com/[7] https://goldstar-plumbing.com/ductless-mini-split-systems[8] https://goldstar-plumbing.com/category/newsroom/articles/[9] https://goldstar-plumbing.com/long-island-hvac-service/[10] https://goldstar-plumbing.com/become-a-customer/[11] https://goldstar-plumbing.com/services/Why Is My Heat Pump Not Cooling on Hot Days?
A heat pump may not cool on hot days because of airflow restrictions, low refrigerant, control problems, or a system that’s undersized or overdue for maintenance. The most common culprit is a clogged filter or dirty outdoor coil that chokes airflow and drops cooling capacity. Our technicians often see this during Long Island heat waves when systems run nonstop.
Watch for these specific signs that call for a pro check:
- Weak airflow or warm air from vents
- Outdoor unit running but the home keeps heating up
- Ice forming on the refrigerant lines or outdoor coil
- Thermostat set to cool but the system short cycles
Replace a dirty filter and clear debris around the outdoor unit; if performance doesn’t rebound, schedule a diagnostic (Gold Star’s $179 visit is waived with repair), and use emergency service if there’s no cooling in extreme heat. Turn the system off if you see ice or hear grinding to prevent damage. <br/> Updated: 2026-04-02 <br/> Need help in Jericho, NY? Call (516) 200-4014 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4eU1LN25BRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDxyMK7nAE%7CCgwIkLndowYQ-Li7rAM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205NlNYVkdVekZIWWpKVGFHdDJWa016TldGV2JtYxAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CAIQACodChtycF9oOm96SXVGUzFHYjJTaGt2VkMzNWFWbmc%7C0dR_A2tjk9-%7C[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtNl9Qa1VREAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDm6_PkUQ%7CCgwIsvGCoAYQsP7tuAE%7C[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNscGF1ODlBRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIClpau89AE%7CCgsIqKOdqwYQkIbqOA%7C?hl=en-US[4] https://goldstar-plumbing.com/#dm_content[5] https://goldstar-plumbing.com/become-a-customer/[6] https://goldstar-plumbing.com/3-furnace-maintenance-tips-recommended-by-hvac-experts-to-save-you-money/[7] https://goldstar-plumbing.com[8] https://goldstar-plumbing.com/news/[9] https://goldstar-plumbing.com/about/#faqWhat is the average lifespan of a heat pump system?
Heat pump lifespan depends on usage, installation quality, and maintenance rather than a fixed number. With annual tune-ups and filter changes, your system can run reliably for many seasons, and our team can advise when repair or replacement makes sense. We install, maintain, and repair heat pumps and ductless mini-splits in East Rockaway, and we offer 24/7 emergency service if your system fails.
Quick checks:
- Frequent repairs or refrigerant leaks
- Uneven heating/cooling
- Rising energy bills
- Excessive noise
Need help in East Rockaway, NY? Call (516) 200-4014 or book online.
"They were super nice and workmanship was outstanding." — Amit S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEeDRDdTNBRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICDx4Cu3AE%7CCgwI1qWwsAYQsM_EtwM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKN3FEOG13RRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICJ7qD8mwE%7CCgwI24LspAYQgPugtQI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Z3ZiZ21RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIC7gvbgmQE%7CCgwIwa_vtQYQ2My5pwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSNGV5UWhnRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICR4eyQhgE%7CCgwI-6CtoQYQyPiNvAE%7C?hl=en-US[4] https://goldstar-plumbing.com/open-positions/[5] https://goldstar-plumbing.com/are-you-prepared-for-a-severe-winter/[6] https://goldstar-plumbing.com/category/newsroom/articles/[7] https://goldstar-plumbing.com/choosing-the-best-ac-brand-for-your-long-island-ny-home/What Is The Average Cost To Service A Heat Pump Annually?
There isn’t one “average” price. Annual heat pump service in Nassau County varies by system, condition, and the work performed. Expect a paid diagnostic/visit and optional maintenance or repairs. From our customer reviews, one diagnostic visit was $179, and a quoted deep maintenance was $876; your cost is confirmed after inspection. We service Garden City, Hicksville, and nearby Long Island communities.
- What affects cost: system age, ductless vs. central, cleaning depth, and any repairs.
Need help in Garden City, NY? Call (516) 200-4014 or book online.
"James came quickly, immediately diagnosed my problem and fixed my heat!" — Marcia S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROcWYyWFBnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDNqf2XPg%7CCgwIsJTArQYQiOSu0AM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCaHVtSExnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDBhumHLg%7CCgwIlbCcngYQoN-ZsAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Z3ZiZ21RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIC7gvbgmQE%7CCgwIwa_vtQYQ2My5pwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNad282Yi1RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICZwo6b-QE%7CCgwIwOvjpwYQ0IPQsQM%7C?hl=en-US[4] https://goldstar-plumbing.com/open-positions/[5] https://goldstar-plumbing.com/long-island-plumbing-service/[6] https://goldstar-plumbing.com/[7] https://goldstar-plumbing.com/ductless-mini-split-systems[8] https://goldstar-plumbing.com/category/newsroom/articles/[9] https://goldstar-plumbing.com/long-island-hvac-service/[10] https://goldstar-plumbing.com/become-a-customer/[11] https://goldstar-plumbing.com/services/How much does heat pump installation typically cost for homeowners?
Heat pump installation cost varies by home and system type, so we give upfront, on‑site pricing after a free consultation. Costs depend on ducted vs. ductless design, number of zones, equipment selection, any electrical upgrades, refrigerant line length, and removal of old units. Our technicians handle sizing, install to manufacturer specs, and integrate smart thermostats. Exact pricing is confirmed after inspection in Garden City, NY and across Nassau County.
Quick steps:
- Free consultation and sizing.
- On‑site assessment.
- Written, upfront price before work.
Need help in Garden City, NY? Call (516) 200-4014 or book online.
"Matt and James did an awesome job in installing 3 new bosch heat pumps at our home replacing our existing HVAC units." — Amit S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROcWYyWFBnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDNqf2XPg%7CCgwIsJTArQYQiOSu0AM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCaHVtSExnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDBhumHLg%7CCgwIlbCcngYQoN-ZsAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Z3ZiZ21RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIC7gvbgmQE%7CCgwIwa_vtQYQ2My5pwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNad282Yi1RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICZwo6b-QE%7CCgwIwOvjpwYQ0IPQsQM%7C?hl=en-US[4] https://goldstar-plumbing.com/open-positions/[5] https://goldstar-plumbing.com/long-island-plumbing-service/[6] https://goldstar-plumbing.com/[7] https://goldstar-plumbing.com/ductless-mini-split-systems[8] https://goldstar-plumbing.com/category/newsroom/articles/[9] https://goldstar-plumbing.com/long-island-hvac-service/[10] https://goldstar-plumbing.com/become-a-customer/[11] https://goldstar-plumbing.com/services/How much does heat pump installation cost for a 2000 square foot house?
We provide free, on-site estimates for heat pump installation, and the cost for a 2,000 sq ft home is confirmed after inspection. Pricing depends on system size, ducted vs ductless mini-split, number of zones, efficiency, and any electrical or duct changes. Removing old equipment and permit/inspection coordination can affect totals. Our heat pump specialists right-size systems for Garden City and Nassau County homes, with options for multi-zone ductless and smart thermostat integration. <br/> Updated: 2025-12-27 <br/> Need help in Garden City, NY? Call (516) 200-4014 or book online. "Matt and James did an awesome job in installing 3 new bosch heat pumps at our home replacing our existing HVAC units ." — Amit S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROcWYyWFBnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDNqf2XPg%7CCgwIsJTArQYQiOSu0AM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCaHVtSExnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDBhumHLg%7CCgwIlbCcngYQoN-ZsAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Z3ZiZ21RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIC7gvbgmQE%7CCgwIwa_vtQYQ2My5pwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNad282Yi1RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICZwo6b-QE%7CCgwIwOvjpwYQ0IPQsQM%7C?hl=en-US[4] https://goldstar-plumbing.com/open-positions/[5] https://goldstar-plumbing.com/long-island-plumbing-service/[6] https://goldstar-plumbing.com/[7] https://goldstar-plumbing.com/ductless-mini-split-systems[8] https://goldstar-plumbing.com/category/newsroom/articles/[9] https://goldstar-plumbing.com/long-island-hvac-service/[10] https://goldstar-plumbing.com/become-a-customer/[11] https://goldstar-plumbing.com/services/How much does a heat pump cost for a 2000 square foot house?
The cost of a heat pump for a 2,000 sq ft home varies by system type, efficiency, ductwork, and electrical needs. We install and replace central heat pumps and ductless mini-splits, and we provide free estimates with upfront pricing. A technician will right-size the system for your home and confirm parts and labor on site. We serve Nassau County, including Garden City and Hicksville.
Quick steps to get a firm price:
- Schedule an in-home assessment.
- Confirm sizing and zones (ducted vs ductless).
- Review electrical/thermostat needs.
- Get a written, upfront quote.
Need help in Garden City, NY? Call (516) 200-4014 or book online.
"Matt and James did an awesome job in installing 3 new bosch heat pumps at our home replacing our existing HVAC units ." — Amit S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROcWYyWFBnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDNqf2XPg%7CCgwIsJTArQYQiOSu0AM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCaHVtSExnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDBhumHLg%7CCgwIlbCcngYQoN-ZsAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Z3ZiZ21RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIC7gvbgmQE%7CCgwIwa_vtQYQ2My5pwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNad282Yi1RRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICZwo6b-QE%7CCgwIwOvjpwYQ0IPQsQM%7C?hl=en-US[4] https://goldstar-plumbing.com/open-positions/[5] https://goldstar-plumbing.com/long-island-plumbing-service/[6] https://goldstar-plumbing.com/[7] https://goldstar-plumbing.com/ductless-mini-split-systems[8] https://goldstar-plumbing.com/category/newsroom/articles/[9] https://goldstar-plumbing.com/long-island-hvac-service/[10] https://goldstar-plumbing.com/become-a-customer/[11] https://goldstar-plumbing.com/services/Can I service my heat pump myself safely and effectively?
You can handle basic upkeep like changing filters and verifying thermostat settings, but full heat pump service is best left to a licensed technician. Annual maintenance, electrical checks, and refrigerant leak detection or recharging require proper tools and training. We offer installation, repair (including 24/7 emergencies), and annual tune-ups for heat pumps and ductless mini-splits across Long Island.
Quick checks you can do:
- Replace or clean filters.
- Clear debris around outdoor unit.
- Confirm thermostat mode and schedule.
- Keep supply and return vents open.
Need help in Rockville Centre, NY? Call (516) 200-4014 or book online.
"Matt and James did an awesome job in installing 3 new bosch heat pumps at our home replacing our existing HVAC units ." — Amit S.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEeDRDdTNBRRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICDx4Cu3AE%7CCgwI1qWwsAYQsM_EtwM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMeXJTY1V3EAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgICLyrScUw%7CCgwI7LjCswYQ2OaYwAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCaHVtSExnEAE!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDBhumHLg%7CCgwIlbCcngYQoN-ZsAI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDMXFTNHR3RRAB!2m1!1s0x0:0x6fee41aeba85c67e!3m1!1s2@1:CIHM0ogKEICAgIDC1qS4twE%7CCgsI_Yf4kQYQsJ-fKA%7C?hl=en-US[4] https://goldstar-plumbing.com/boiler-repair-and-replacement[5] https://goldstar-plumbing.com/pricing-and-process[6] https://goldstar-plumbing.com/[7] https://goldstar-plumbing.com/long-island-plumbing-service/[8] https://goldstar-plumbing.com/are-you-prepared-for-a-severe-winter/[9] https://goldstar-plumbing.com/category/newsroom/articles/[10] https://goldstar-plumbing.com/3-furnace-maintenance-tips-recommended-by-hvac-experts-to-save-you-money/[11] https://goldstar-plumbing.com/become-a-customer/
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Service Areas We Cover
What areas do you serve for heat pump?
We serve Long Island for heat pump repair, installation, and maintenance, including Massapequa Park, NY, Islip Terrace, NY, and Amityville, NY. See the full list of communities below.